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Patient Registration & Information

We encourage new or established patients (whose last visit was prior to March 2017) to complete our online patient registration before your visit.

Click here to complete your Online Patient Registration

Note: You will get a confirmation when registration has been completed successfully.

No Show/Late Cancellation Policy

We value your time and strive to provide quality care to every patient.  In order to maintain an efficient schedule and serve all of our patients as best as possible, we ask that you please notify us by 8:00 am on the day of your appointment if you need to reschedule your visit.

Policy Details:

  • Missed appointments without any prior notice or services cancelled within 2 business hours of scheduled appointment will be charged a $50 no-show/late cancellation fee.
  • Fees must be paid prior to rescheduling.

We understand that emergencies and unforeseen circumstances can arise. If you have a situation that you believe warrants an exception, contact our office as soon as possible to discuss it.

Patients that repeatedly cancel, reschedule, or no show appointments may be placed on a last minute call list or dismissed from the practice.

Patients with IDPA who no show an appointment will be automatically placed on a last minute call list.

Information About Your Upcoming Visit

Contact Us

Pontiac Family Eye Care
320 N Ladd St.
Pontiac, IL 61764

Phone: 815-842-4304

Fax: 815-844-5495

Email Us

Office Hours

Monday: 8:00am - 5:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 9:00am - 6:00pm
Thursday: 9:00am - 12:00pm
Friday: 8:00am - 5:00pm
Saturday: By Appointment

We are open at 8:00am on select Thursdays, other Thursdays we open at 9:00am due to morning staff meetings.
We are open on select Saturdays by appointment.
Optical services are available for walk-in or by appointment on Saturdays we're open.
We are open on these Saturdays in 2025: Nov 8, Nov 22 & Dec 13. In 2026: Jan 10, Jan 24, Feb 7, Feb 21, Mar 7, Mar 21, Apr 11, Apr 25, May 9, May 30, Jun 13, Jun 27.

We request notice by 8:00am if you are unable to keep your appointment that day. No shows or late cancellations within 2 business hours of appointment will incur $50 fee.

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